Building Operations Manager
Reports To: Director of Finance and Operations
Supervises: Event and Tech Coordinator, External Contractors
The Building Operations Manager manages the daily operation of Asian Arts Initiative’s building internally and externally. This includes managing the organization’s activities’ schedule and protocols, ensuring the smooth communication and execution of internal and external events in collaboration with other organizational departments and managing renters and tenants. The Building Operations Manager does event setup and breakdown and general space organization, and oversees external contractors who conduct manual labor such as building maintenance and repairs.
- Develop building safety, maintenance, community, etc. protocols for AAI staff and tenants to follow. Conduct periodic walk-throughs of the building to ensure areas are safe and acceptable to receive guests. Maintain community table and ensure materials are neat and up to date.
- Manage facility organizational schedule for internal and external activities. Lead communication among departments to ensure activities are planned smoothly.
- Supervise contractors to conduct timely repairs, cleaning and other maintenance as necessary. Ensure accountability and quality in contract work.
- Order and maintain facility-related supplies for the building.
- Build new, and reinforce existing, positive relationships with tenants and renters.
- Develop a strategic outreach plan to promote the facility as a rental space. Advocate for the building as a cornerstone of the neighborhood and the arts.
- Manage short- and long-term rental opportunities. Develop systems to respond to maintenance requests and rental inquiries regularly and efficiently. Prepare lease documents and other rental agreements. Ensure accurate invoicing and collection of payments. Request feedback and maintain communication and engagement post-rental.
- Act as point person for internal meeting setup and breakdown.
- Build and oversee house management, event and tech protocols.
- Schedule and manage event staff and volunteers for external events’ logistical needs.
- Willingness to work outside of main responsibilities as advised by supervisor.
First Year Success Criteria
- More open and efficient communication across organizational departments regarding building activities and expectations as a result of successfully implemented protocols and intake systems.
- External event needs are addressed proactively and adequate staffing identified in advance.
- Improve short- and long-term rentals that align with Asian Arts Initiative’s mission, which results in an increase in rental revenue for the organization.
- At least 5 years experience working in a professional full-time position.
- At least 2 years experience managing at least one direct report.
- At least 1 year experience in customer service.
- Strong interpersonal skills. Ability to maintain a positive and professional attitude at all times. Ability to foster collaborative relationships across organizational departments internally, as well as with AAI’s external constituency.
- Experience with public facing and back-end event management.
- Knowledge of facility and construction best practices and local hiring pool for labor-related work.
- Positive attitude and willing participation in a small team dynamic.
- Commitment to organizational values of social justice and equity.
Hours and Compensation
This is a full-time, permanent salary position at approximately 40 hours/week. Evening and weekend hours may be required. The annual salary is $45,000 - $50,000.
Full-time salaried employees are eligible for Asian Arts Initiative’s medical and dental group plan, a commuter pass benefit and a generous paid time off package.
How to Apply
Interested candidates are invited to send a cover letter, resume and at least three professional references by October 15, 2018 to email@example.com. No phone calls please. Applications missing requested materials or submitted after the deadline may not be considered.
AAI’s services and employment are provided in a nondiscriminatory manner, without regard to race, sex, color, national origin, ancestry, religious creed, disability and age. Asian Americans are encouraged to apply.
Asian Arts Initiative is a multi-disciplinary, community-based arts organization founded with the belief that the arts can provide an important voice for telling the stories of Asian Americans and building relationships among diverse groups of people. Located in Philadelphia’s vibrant Chinatown North, AAI owns its multi-tenant arts facility, which includes gallery, exhibition and studio spaces, a black box theater and office space. The organization’s annual operating budget is approximately $1.5 million.