Title: Technology & Data Associate
Reports to: Technology & Data Manager
Position Type: Full-time, Exempt
About the New England Foundation for the Arts:
The New England Foundation for the Arts (NEFA) is a 501(c)3 organization with an annual budget of $7.5 million. NEFA invests in artists and communities and fosters equitable access to the arts, enriching the cultural landscape in New England and the nation.
As an organization, NEFA values an equitable, diverse, and inclusive world, which we interpret as all people having fair access to the tools and resources they need to realize creative and community endeavors. We acknowledge structural inequities that have excluded individuals and communities from opportunities based on race, gender, disability, sexual orientation, class, age, and geography and strive to counter those inequities in our work.
NEFA is proud to be an equal opportunity employer, and is invested in creating an equitable and inclusive working environment and organizational culture. We are committed to hiring individuals who share, value, and support these goals, and who reflect the diversity of the communities we serve. NEFA does not discriminate on the basis of race, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by law.
About the Position:
The Technology & Data Associate reports to the Technology & Data Manager and is a critical member of the NEFA team assisting with grant program administration, data maintenance and reporting, information technology and technical support across the organization. The Associate works in close partnership with data and research staff to manage NEFA’s Salesforce database and provides administrative and logistical support to program staff to execute grant and panel processes.
The Technology & Data Associate will be a curious, quick learner, who is interested in continuous learning and adept with new technologies; they will be a collaborative thinker who works well with people across backgrounds and learning styles. This is a new position and may evolve over time.
Technical and Office Support – 40% of time
Data Administration – 30% of time
Grant Program Administration – 20% of time
Connecting & Learning – 10% of time
Internal/External Contacts: Build and maintain positive and collaborative relationships with all staff. Work in close partnership with tech, research, and grant program staff to ensure data integrity, assess tech needs, improve IT infrastructure, and provide technical support at events and panel meetings. Provide superior customer service to grant applicants, grantees, program advisors, vendors, and event participants.
Decision Making/Problem Solving: Perform needs assessments and research, test, and recommend new tools and systems with an eye toward greater efficiency and improving NEFA’s infrastructure; provide superior customer service to NEFA staff, grantees, grant applicants, and other constituents and stakeholders; diagnose and troubleshoot technical issues across the organization and assess and implement solutions; assist with meeting and event logistics and provide on-site technical support; maintain NEFA’s Salesforce database and systems and ensure data integrity.
Salary Range: $40,000 – 45,000
Opportunities for Advancement: Employees at the associate level are eligible for promotion after one year of employment and having demonstrated satisfactory progress on performance goals as determined by their immediate supervisor.
Physical Demands: Lifting (20 lbs), stationary position, travel (occasional regional/national), sits in a workstation in an open office environment
Mental Demands: Computational skills, reasoning, detailed work, communication, organizational skills, reading & research
Application Instructions: All applicants must submit a resume and cover letter using the online application form at: https://www.nefa.org/about_us/employment. The deadline to apply for this position is Monday, November 18. A review of applications will begin immediately. Applications received after the deadline may not be reviewed if the existing candidate pool is deemed sufficient.