Asian American Arts Alliance

About New York Theatre Workshop:

At New York Theatre Workshop, we work relentlessly to empower visionary theatre-makers and bring their work to adventurous audiences through productions, artist workshops and educational programs. We nurture pioneering new writers like Hammaad Chaudry and Nathan Alan Davis alongside powerhouse playwrights like Amy Herzog and Ayad Akhtar. We engage inimitable auteur-directors like Rachel Chavkin and Sam Gold and give invaluable support to tremendous talents like Lileana Blain-Cruz in the earliest days of their careers. We maintain decades-long relationships with legendary theatre-makers like Will Power, Ivo van Hove, Dael Orlandersmith and Caryl Churchill, whose work has shaped and continues to influence our very idea of what theatre can be.

 

Since our founding in 1979, we've produced over 150 fully-realized productions including Jonathan Larson's Rent; Tony Kushner's Homebody/Kabul; Doug Wright's Quills; Claudia Shear's Dirty Blonde; Rick Elice’s Peter and the Starcatcher; Glen Hansard, Markéta Irglová and Enda Walsh’s Once; and David Bowie and Enda Walsh’s Lazarus. Enabling our artists to push boundaries generates work like Anaïs Michell’s stirring and unforgettable Hadestown, Geoff Sobelle’s magical and transformative The Object Lesson and Mfoniso Udofia’s epic, sweeping two-part cycle, Sojourners & Her Portmanteau. NYTW productions have received a Pulitzer Prize, seventeen Tony Awards and numerous Obie, Drama Desk and Lucille Lortel Awards.

 

But that’s not what we’re proudest of. We take the greatest satisfaction from the community we’ve built, and the perspective-shifting experiences we’ve delivered along the way. We think that theatre can bring people together, change the conversation, and have a profound impact. We feel fortunate to get to support it. If that sounds like something you’re interested in too, we’d love to meet you.

 

About the Team:

The box office staff is the friendly face of New York Theatre Workshop, serving customers through phone and in-person sales and shaping the customer experience for everyone attending productions in its East Village theatre.

 

About the Position:

  • Processes ticket and membership orders for phone sales and in-person transactions at the box office window
  • Provides basic support for customers purchasing online, resetting passwords, talking them through the buying process and taking over orders through the online portal for concierge assistance as needed
  • Prepares tickets for each performance, managing pre-show box office pick up and maintaining a calm, friendly and organized pre-show experience for all customers
  • Executes post-performance reports for the house manager and daily financial reports for NYTW’s finance team
  • Maintains a working knowledge and interest in NYTW’s productions, memberships and special events


About You:

  • You have outstanding patience, customer service and phone demeanor
  • You work well under pressure, multitasking and demonstrating superb attention to detail
  • You work independently and demonstrate confidence in problem-solving
  • You communicate in a clear, professional manner
  • You have a passion for theatre

 

Bonus:

  • You have previous box office experience

These are part‐time positions requiring evening, weekend and holiday hours and a flexible schedule that allows you to work multiple shifts per week. Rate is $15/hour.

NYTW is an Equal Opportunity Employer (EOE). We are committed to diversity in all areas of our work, on and offstage.

We encourage applicants with a unique cultural perspective inclusive of race, ethnicity, gender identity or expression,

class, physical ability and sexual orientation.

 

To apply, please submit a cover letter and resume to jobs@nytw.org. Please include the job title along with your first and last name in the subject line.

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